Privacy Policy

Bloom & Nourish LTD („SellerEU“)
Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, E14 9NN, United Kingdom
Company No. 14862714
Email: info@sellereu.com

When you access the website, our hosting provider (Hetzner Online GmbH, Germany) processes technically necessary server log data (IP address, time, requested resource, user agent) to deliver and secure the site. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR) in secure operation.

Non-essential cookies (statistics, marketing) are only set with your consent (Art. 6(1)(a) GDPR, § 25 TDDDG). Withdrawal and details are in our Cookie Policy.

Via the contact form, the service finder and service requests we process the data you provide (e.g. name, email, company, country, marketplace, message) to handle and answer your enquiry. The legal basis is pre-contract / contract performance (Art. 6(1)(b) GDPR) and our legitimate interest in handling enquiries (lit. f).

For the newsletter and the download (e.g. the “Amazon Germany Launch Checklist”) we use double opt-in: after signing up you receive a confirmation email. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time via the unsubscribe link. Delivery and management are handled by Brevo (see section 8).

We process waitlist sign-ups based on your consent or to initiate a contract. The customer portal uses passwordless email code/link login; processing serves authentication and contract handling (Art. 6(1)(b) GDPR).

If you use our chat, we process your inputs and any contact details you voluntarily provide to answer your enquiry. The legal basis is your consent or our legitimate interest (Art. 6(1)(a)/(f) GDPR).

To send transactional emails (confirmations, notifications) and manage contacts we use Brevo (Sendinblue GmbH, Cologne) as a processor. Sending and open information (e.g. via a counting pixel) may be processed to ensure delivery and function. A data processing agreement under Art. 28 GDPR is in place with Brevo.

When paying via PayPal, your payment data is processed directly by PayPal. The legal basis is contract performance (Art. 6(1)(b) GDPR). PayPal's privacy terms apply.

• Brevo / Sendinblue GmbH — email sending & contacts
• PayPal (Europe) S.à r.l. — payments
• Hetzner Online GmbH — hosting (Germany)

We keep personal data only as long as necessary for the stated purposes: enquiry/lead data generally up to 24 months after last contact, newsletter data until withdrawal, contract and invoice data per statutory retention periods (typically 6–10 years). Data is then deleted or anonymised.

The controller is established in the United Kingdom, for which the EU Commission has issued an adequacy decision. Our processors process data within the EU/EEA; where transfers to third countries occur, they are based on appropriate safeguards (e.g. EU Standard Contractual Clauses).

You have the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR). You may withdraw consent at any time with effect for the future. Contact info@sellereu.com. You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

Transmission is encrypted (TLS/HTTPS). We update this Privacy Policy when processing or the legal situation changes.